789casino Privacy Policy — How Your Information Is Collected and Kept Secure

1Introduction & Scope of This Policy

789casino (referred to as "we" or "the platform") places the privacy of its members above all else. This Privacy Policy explains what information 789casino collects, why it is collected, how it is stored, and under what circumstances it may be shared with third parties.

This policy applies to 789casino's website, mobile app, customer support channels, and all digital services. Any interaction with 789casino — from registration to a support email — falls under this policy.

We believe privacy is a fundamental right. 789casino has developed this policy in accordance with Bangladesh's Digital Security Act and international data protection standards. Members will be notified in advance of any changes.

2What Information Is Collected

789casino collects two types of data — what you provide directly, and what is gathered automatically as you use the platform.

Information you provide directly:

• At registration: name, mobile number, date of birth, and password.
• For KYC verification: national ID or passport number and photo, plus a selfie.
• At payment time: bKash or Nagad number and transaction details.
• When you contact support: your messages and any attachments you send.

Automatically collected:

• Device type, operating system, and browser information.
• IP address and approximate location (city-level only — not precise GPS).
• How long you spend on the platform and how often you visit each page.
• Login history and security-related activity.

3Purpose of Data Use

789casino uses collected data solely for the specific purposes outlined here. No information is used beyond those stated purposes.

Key Reasons Your Data Is Used:

• Service delivery: Account management, transaction processing, and enabling gameplay.
• Identity Verification: Confirming your age, completing KYC, and preventing money laundering.
• Ensuring security: Detecting fraud and preventing unauthorized logins.
• Customer Support: Reviewing history to resolve issues and provide effective support.
• Improving Our Services: Understanding which features are used most to drive improvements.
• Legal Compliance: Meeting regulatory requirements.

If you consent, 789casino may also use your information for marketing communications — such as bonus offers and updates about new features. You can withdraw this consent at any time.

4Data Sharing Policy

789casino never sells or rents your personal data to third parties. That is a core commitment we will never change.

However, certain information may be shared in the following limited circumstances:

• Payment Partners: For bKash, Nagad, or bank transactions, the necessary details are shared with the relevant payment partner to complete the transaction. All such partners are contractually bound to uphold their own privacy policies.
• KYC Provider: A registered verification body — data is used solely for the verification process and deleted afterward.
• Law Enforcement: We are legally required to provide data when ordered by a court or government authority. Where possible, you will be notified in advance.
• Business Changes: In the event of a merger or acquisition, the new owner will be bound by the same privacy policy.

5Data protection measures

789casino protects your data through multiple layers of security — not just technical safeguards, but administrative and procedural controls that are equally important.

Technical Security:

• All data transmissions are secured with 256-bit TLS/SSL encryption — no one between your browser and 789casino's servers can read your information.
• Data stored on our servers is protected with AES-256 encryption.
• Firewall and intrusion detection systems remain active 24 hours a day.
• Regular penetration testing and security audits are conducted.
• Two-factor authentication (2FA) is available on every account.

Administrative safeguards:

• Only authorised 789casino staff can access personal data — and only when necessary.
• All staff have signed confidentiality agreements and receive regular data privacy training.
• A full log is maintained of who accessed what data and when.

In the event of a data breach, 789casino will notify affected members within 72 hours and take immediate steps to resolve it.

6Cookies & Tracking Technologies

789casino uses cookies (small text files stored in your browser), but only to keep the platform functioning — not for advertising or tracking.

Cookies used by 789casino:

• Session Cookie: Keeps you logged in during your session — cleared when the browser is closed. Without it, you would need to log in again on every page.
• Preference Cookies: Remembers your language, timezone, or theme preference so you don't have to set them again each time you visit.
• Security Cookies: Protects against CSRF attacks — essential for the security of your account.
• Analytics Cookies: To understand which sections of the site are used most — no individual user is identified.

You can disable cookies in your browser settings, but doing so may affect certain platform features — particularly staying logged in. The mobile app uses equivalent technology in place of cookies, under the same policy.

7Your Rights Over Your Data

Every 789casino member has the following rights over their own data. To exercise any of these rights, submit a written request to our support team.